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CONTACT US

For any general enquiries relating to MSD in the United Kingdom, please contact us at:

Mail:
Merck Sharp & Dohme (UK) Limited
120 Moorgate London
EC2M 6UR

Switchboard:
0208 1548000

 If our telephone lines are busy, please email us here to report an adverse event or product quality complaint.

For other enquiries, please e-mail customer services.

See below contact information for more specific enquiries:

MSD PRODUCT ENQUIRIES

For scientific or medical enquiries about MSD products and all Falsified Medicines Directive (FMD) alerts please contact:

Phone: 0208 1548000
Email: medicalinformationuk@msd.com

SUPPLY ENQUIRIES

If you are a health care professional and have an enquiry about supply of MSD products, please contact:

Phone: 0208 1548001 (0208 1548000 during holidays)
Email: customerservice.msduk@msd.com

For updates on our current product shortages/divestments please click here

ADVERSE EVENTS

To report an adverse event (AE) for an MSD product please contact:

Phone: 0208 1548000
Email: pv.uk@msd.com

MEDIA ENQUIRIES

For media enquiries please contact:

Phone: 0208 1548000
Email: corporateaffairsuk@msd.com

PAYMENT ENQUIRIES

If you have an enquiry for our payments or purchasing team, please contact:

Phone: 0208 1548005
Email: resolutioncenter.uk@msd.com

DATA PROTECTION

If you have an enquiry about how we process your data, please contact our Data Protection Officer:

Email: msdukdpo@msd.com
Mail: or address any mail to:
Data Protection Officer
At the above MSD address

CAREERS AT MSD

We come from many backgrounds and do different things, but we all strive to deliver on the same promise: finding new ways to create a healthier future.

SEARCH VACANCIES

Job code: GB-NON-06234 | Date of preparation: July 2022