CONTACT US
For any general enquiries relating to MSD in the United Kingdom, please contact us at:
Mail:
Merck Sharp & Dohme (UK) Limited
120 Moorgate London
EC2M 6UR
Switchboard:
0208 1548000
If our telephone lines are busy, please email us here to report an adverse event or product quality complaint.
For other enquiries, please e-mail customer services.
See below contact information for more specific enquiries:
MSD PRODUCT ENQUIRIES
For scientific or medical enquiries about MSD products and all Falsified Medicines Directive (FMD) alerts please contact:
Phone: 0208 1548000
Email: medicalinformationuk@msd.com
SUPPLY ENQUIRIES
If you are a health care professional and have an enquiry about supply of MSD products, please contact:
Phone: 0208 1548001 (0208 1548000 during holidays)
Email: customerservice.msduk@msd.com
For updates on our current product shortages/divestments please click here
ADVERSE EVENTS
To report an adverse event (AE) for an MSD product please contact:
Phone: 0208 1548000
Email: pv.uk@msd.com
MEDIA ENQUIRIES
For media enquiries please contact:
Phone: 0208 1548000
Email: corporateaffairsuk@msd.com
PAYMENT ENQUIRIES
If you have an enquiry for our payments or purchasing team, please contact:
Phone: 0208 1548005
Email: resolutioncenter.uk@msd.com
DATA PROTECTION
If you have an enquiry about how we process your data, please contact our Data Protection Officer:
Email: msdukdpo@msd.com
Mail: or address any mail to:
Data Protection Officer
At the above MSD address
CAREERS AT MSD
We come from many backgrounds and do different things, but we all strive to deliver on the same promise: finding new ways to create a healthier future.
Job code: GB-NON-06234 | Date of preparation: July 2022