Changes to our trading names and address – MSD and Organon & Co. read more

Changes to our trading names and address

Please note that in 2021, MSD will be spinning off products from its women’s health, legacy brands, and biosimilars franchises into a new independent, publicly traded company known as Organon & Co.

Due to legal entity separation in advance of this spin off, we now have two UK registered businesses, MSD and Organon. Organon & Co. is a wholly owned subsidiary of Merck & Co., Inc. of Kenilworth, New Jersey, USA.

As a result of the future spin-off of Organon, as well as our head offices moving to London in early 2021, you will begin to see some changes to references to our products, contact details, materials and statements over the coming months.


CONTACT US

 
 

For any general enquiries relating to MSD in the United Kingdom, please contact us at:

Mail:

Merck Sharp & Dohme (UK) Limited

120 Moorgate London

EC2Y 9AL

Switchboard:

01992 467272

During this unprecedented time: If our telephone lines are busy, please email us here to report an adverse event or product quality complaint. For other enquiries, please e-mail customer services.

See below contact information for more specific enquiries:

MSD PRODUCT ENQUIRIES

For scientific or medical enquiries about MSD products and all Falsified Medicines Directive (FMD) alerts please contact:

Phone: 01992 467272

Email: medicalinformationuk@msd.com

SUPPLY ENQUIRIES

If you are a health care professional and have an enquiry about supply of MSD products, please contact:

Phone:01992 452094
(01992 467272 during holidays)

Email: customerservice.msduk@msd.com

For updates on our current product shortages/divestments please click here

ADVERSE EVENTS (AEs)

To report an adverse event (AE) for an MSD product please contact:

Phone: 01992 467272

Email: pv.uk@msd.com

MEDIA ENQUIRIES

For media enquiries please contact:

Phone: 01992 467272

Email: externalaffairs_uk@msd.com

PAYMENTS ENQUIRIES

If you have an enquiry for our payments or purchasing team, please contact:

Phone: 01992 455012

Email: resolutioncenter.uk@msd.com

DATA PROTECTION

If you have an enquiry about how we process your data, please contact our Data Protection Officer:

Email: msdukdpo@msd.com

Mail:
or address any mail to:
Data Protection Officer
At the above Merck Sharp & Dohme Hoddesdon address

CAREERS AT MSD

We come from many backgrounds and do different things, but we all strive to deliver on the same promise: finding new ways to create a healthier future.

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Job code: GB-NON-02587Date of preparation: April 2020


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